Get your own IT departament with Aerisco maintenance service.
With our subscription-based maintenance service we take complete responsibility for your overall IT requirements, managing day-to-day IT services. A proactive and immediate technical support for your network, servers and workstations, managed by our IT engineers.
Key features:
- Two of our engineers assigned to your customer account permanently.
Forget the call centers, you always will talk to your dedicated engineers directly, they will know your installation inside out.
- UNLIMITED Phone, Support ticket and Remote desktop support
The first line of support.
- UNLIMITED Onsite Support
With no limits during working hours, no travel charges.
- Priority response time
SLA 4 business hours.
- Critical/Emergency approach
If your systems goes down, we don't walk away until they are operational again.
- Guaranteed business continuity on important system upgrades
In example a server migration: we can plan the action out of working hours if necessary.
- Continuous monitoring of servers
We connect to your network to continuously track and manage critical elements of your servers.
- Scheduled server and network Maintenance
Proactive and preventive maintenance.
- A fixed monthly fee
All inclusive. Predictable monthly budget.