IT Maintenance Contract
Get your own IT departament with Aerisco maintenance service.
With our subscription-based maintenance service we take complete responsibility for your overall IT requirements, managing day-to-day IT services. A proactive and immediate technical support for your network, servers and workstations, managed by our IT engineers.
Key features:
With our subscription-based maintenance service we take complete responsibility for your overall IT requirements, managing day-to-day IT services. A proactive and immediate technical support for your network, servers and workstations, managed by our IT engineers.
Key features:
- Two of our engineers assigned to your customer account permanently.
Forget the call centers, you always will talk to your dedicated engineers directly, they will know your installation inside out. - UNLIMITED Phone, Support ticket and Remote desktop support
The first line of support. - UNLIMITED Onsite Support
With no limits during working hours, no travel charges. - Priority response time
SLA 4 business hours. - Critical/Emergency approach
If your systems goes down, we don't walk away until they are operational again. - Guaranteed business continuity on important system upgrades
In example a server migration: we can plan the action out of working hours if necessary. - Continuous monitoring of servers
We connect to your network to continuously track and manage critical elements of your servers. - Scheduled server and network Maintenance
Proactive and preventive maintenance. - A fixed monthly fee All inclusive. Predictable monthly budget.
Features:
The range of services includes:
Covered Operating Systems (Workstation/Server/Mobile):
Phone, Remote and Ticketing support | |
Unlimited onsite support as needed | |
Onsite response time guaranteed | |
Remote monitoring of servers included | |
Prescheduled servers maintenance | |
Basic IT consulting - Technology Recommendations |
The range of services includes:
Workstation/Server disaster recovery | Data recover |
Workstation/Server virus and spyware removal | Security: Firewall control |
Workstation/Server hardware upgrades | Computer installation/migration |
Workstation/Server hardware repairs | Networking: configuration, routers, APs |
Workstation/Server OS updates | Virtualized environments support |
[...] |
Covered Operating Systems (Workstation/Server/Mobile):
Microsoft Windows Desktop (all versions) | Microsoft Windows Server versions |
Linux Redhat based (Fedora,Centos...) | Linux Debian based (Debian,Ubuntu...) |
Apple OS X, Apple iOS | Android |
[...] |
Get an online quote now
Check if your address is inside of the coverage area and get and instant online quote via email.
Check if your address is inside of the coverage area and get and instant online quote via email.
Take a look to our online store
We have more than 300,000 references of Hardware, Software, Parts, etc. Visit the Aerisco Store.
We have more than 300,000 references of Hardware, Software, Parts, etc. Visit the Aerisco Store.