Get your own IT departament with Aerisco maintenance service.
With our subscription-based maintenance service we take complete responsibility for your overall IT requirements, managing day-to-day IT services. A proactive and immediate technical support for your network, servers and workstations, managed by our IT engineers.

Key features:

• Two of our engineers assigned to your customer account permanently.
  Forget the call centers, you always will talk to your dedicated engineers directly, they will know your installation inside out.
• UNLIMITED Phone, Support ticket and Remote desktop support
  The first line of support.
• UNLIMITED Onsite Support
  With no limits during working hours, no travel charges.
• Priority response time
  SLA 4 business hours.
• Critical/Emergency approach
  If your systems goes down, we don't walk away until they are operational again.
• Guaranteed business continuity on important system upgrades
  In example a server migration: we can plan the action out of working hours if necessary.
• Continuous monitoring of servers
  We connect to your network to continuously track and manage critical elements of your servers.
• Scheduled server and network Maintenance
  Proactive and preventive maintenance.
• A fixed monthly fee
All inclusive. Predictable monthly budget.

Features:

Phone, Remote and Ticketing support
Unlimited onsite support as needed
Onsite response time guaranteed
Remote monitoring of servers included
Prescheduled servers maintenance
Basic IT consulting - Technology Recommendations

The range of services includes:

Workstation/Server disaster recovery	Data recover
Workstation/Server virus and spyware removal	Security: Firewall control
Workstation/Server hardware upgrades	Computer installation/migration
Workstation/Server hardware repairs	Networking: configuration, routers, APs
Workstation/Server OS updates	Virtualized environments support
[...]

Covered Operating Systems (Workstation/Server/Mobile):

Microsoft Windows Desktop (all versions)	Microsoft Windows Server versions
Linux Redhat based (Fedora,Centos...)	Linux Debian based (Debian,Ubuntu...)
Apple OS X, Apple iOS	Android
[...]